Terms of service
TERMS OF SERVICE
Last updated: July 27, 2026
These Terms of Service govern your access to and use of the Torvato website, online store, products, content, and related services.
By accessing our website, placing an order, or using our services, you agree to these Terms. Do not use the services if you do not agree.
1. Online Store Terms
You must be legally capable of entering into a binding agreement to use our services or make a purchase.
You may not use our website or products for an unlawful, fraudulent, abusive, or unauthorized purpose.
You may not transmit viruses, malicious code, automated attacks, or other material intended to disrupt the operation or security of our services.
2. General Conditions
We reserve the right to refuse service, limit purchases, cancel orders, remove content, or restrict access when reasonably necessary to protect Torvato, our customers, service providers, or legal rights.
Your information may be transmitted across networks and adapted to the technical requirements of devices, payment systems, carriers, and service providers.
Payment-card information is handled through authorized payment-processing systems and is subject to applicable security protections.
3. Product Information
We attempt to display product descriptions, measurements, materials, colors, photographs, specifications, and other information accurately.
Screen settings, lighting, production differences, measurement methods, packaging updates, and supplier changes may cause minor variations.
We do not warrant that every product image or description will be completely free from errors. Material inaccuracies will be addressed in accordance with applicable law and our policies.
4. Product Availability
Products may be available in limited quantities.
We may:
- Limit quantities
- Discontinue products
- Modify product features
- Update packaging
- Correct product information
- Restrict sales by person, location, or jurisdiction
Availability is not guaranteed until an order has been accepted and processed.
5. Pricing
Prices are displayed in U.S. dollars unless otherwise stated.
We may update prices, promotions, discounts, shipping charges, and product availability without prior notice.
A price change will not normally affect an order already accepted, except where a material pricing error, technical error, fraud concern, or other valid reason requires correction or cancellation.
6. Orders
Submitting an order is an offer to purchase.
We reserve the right to accept, decline, limit, or cancel an order for legitimate reasons, including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraud
- Payment failure
- Address problems
- Reseller activity
- Legal or regulatory restrictions
- Fulfillment limitations
When an order is canceled after payment, the applicable amount will be returned to the original payment method.
7. Billing and Account Information
You agree to provide current, complete, and accurate billing, shipping, account, and contact information.
You are responsible for promptly updating information necessary to complete transactions and receive communications.
Torvato is not responsible for delivery or communication problems caused by inaccurate information supplied by the customer.
8. Shipping
Shipping destinations, processing practices, delivery estimates, tracking information, and shipment-related responsibilities are described in our Shipping Policy.
Delivery dates are estimates unless expressly identified as guaranteed.
9. Returns and Refunds
Returns, refunds, damaged products, incorrect items, cancellations, and exclusions are governed by our Return and Refund Policy.
10. Promotions and Discount Codes
Promotions may be subject to additional terms, eligibility requirements, expiration dates, product exclusions, and quantity limits.
Unless otherwise stated:
- Discount codes cannot be combined.
- Discounts have no cash value.
- Codes cannot be applied retroactively.
- Promotions may be modified or canceled where legally permitted.
- Abuse, fraud, or technical manipulation may result in cancellation.
11. Optional and Third-Party Tools
We may provide access to third-party tools, applications, integrations, or services.
These services may be provided on an “as available” basis and may be governed by separate third-party terms.
Torvato is not responsible for third-party systems beyond the extent required by applicable law.
12. Third-Party Links
Our website may contain links to third-party websites.
We do not control or endorse all third-party content, products, policies, practices, or services. Any interaction with a third party is between you and that third party.
Review third-party terms and policies before completing a transaction.
13. Reviews, Feedback, and Submissions
When you submit a review, photograph, suggestion, testimonial, comment, or other content, you represent that you have the right to provide it.
You grant Torvato a nonexclusive, worldwide, royalty-free license to use, reproduce, publish, display, modify, and distribute the submission for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.
You may not submit content that:
- Violates another person’s rights
- Is false or misleading
- Contains unlawful or abusive material
- Contains malware
- Reveals another person’s private information without permission
We may remove submissions that violate these Terms.
14. Intellectual Property
The Torvato name, branding, website design, text, graphics, product presentation, photographs, videos, logos, and other original content are owned by or licensed to Torvato.
You may not reproduce, distribute, modify, sell, exploit, or create derivative works from protected content without written permission, except where permitted by law.
15. Prohibited Uses
You may not use the website or services to:
- Violate applicable law
- Infringe intellectual-property rights
- Harass, threaten, or discriminate unlawfully
- Submit false information
- Spread malicious software
- Collect personal information without authorization
- Scrape or copy the website through unauthorized automated means
- Circumvent security controls
- Interfere with website functionality
- Commit fraud or misrepresent identity
- Resell products in violation of stated restrictions
- Use the services for another unlawful purpose
16. Errors and Omissions
Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to products, pricing, promotions, availability, shipping, or descriptions.
We may correct errors, update information, or cancel affected orders where reasonably necessary and legally permitted.
17. Disclaimer of Warranties
To the maximum extent permitted by law, the website and services are provided on an “as available” and “as is” basis.
We do not guarantee that access will always be uninterrupted, secure, timely, or error-free.
Products remain subject to any warranties that cannot lawfully be excluded.
Nothing in these Terms excludes consumer rights or warranties that cannot be waived under applicable law.
18. Limitation of Liability
To the maximum extent permitted by law, Torvato and its owners, personnel, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website, services, or products.
Where liability cannot legally be excluded, it will be limited only to the extent permitted by applicable law.
This section does not exclude liability that cannot legally be limited, including liability arising from intentional misconduct or other legally protected claims.
19. Indemnification
To the extent permitted by law, you agree to indemnify and hold Torvato harmless from third-party claims, damages, and reasonable expenses arising from your unlawful use of the services, violation of these Terms, or infringement of another party’s rights.
20. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum permissible extent or removed as necessary.
The remaining provisions will continue in effect.
21. Waiver
A failure to enforce any provision of these Terms does not waive our right to enforce it later.
22. Entire Agreement
These Terms, together with our posted policies and any additional terms applicable to a specific service, constitute the agreement between you and Torvato concerning use of the services.
23. Governing Law
These Terms are governed by the laws of the State of Maryland and applicable federal laws of the United States, without regard to conflict-of-law principles.
Nothing in this section removes mandatory consumer rights available under applicable law.
24. Changes to These Terms
We may update these Terms periodically.
Changes will be posted on this page with the revised effective date. Continued use of the services after an update constitutes acceptance where permitted by law.
25. Contact Information
Questions about these Terms may be directed to:
Torvato
Email: support@torvato.com